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Summary.
In this week’s Insider newsletter, managing editor Gretchen Gavett shares new articles on understanding what your customers really value and how to have more productive conflict on your
The Insider is a weekly, subscriber-only newsletter, where our managing editor curates HBR stories, research, and ideas that senior leaders shouldn’t miss.
Read more on Sales and marketing or related topics Customer experience, Consumer behavior, Collaboration and teams and Meeting management
