MyLiebherr Performance and MyLiebherr Maintenance will be available to customers in Australia, the UK, Ireland, Canada and the USA, who will be offered six months’ free access.
MyLiebherr Maintenance provides support to workshop managers to minimise unplanned machine downtime and reduce the time required for problem identification, assessment and resolution. A status overview clearly lists all the fleet operator’s machines and attachments. A traffic light system records the machine’s status, allowing machines requiring immediate action to be identified at a glance.
Visually distinct traffic light displays enable notifications to be narrowed down by cause, such as upcoming maintenance or low fluid levels. In a machine detail view, all relevant status information for each machine, active notifications sorted by priority and notification date, and the service history can be viewed again.
MyLiebherr Maintenance also displays recommendations for action to the user that correspond to the displayed notification and help resolve the issue. With MyLiebherr Maintenance, upcoming maintenance tasks can also be optimally monitored and planned in the same way as on the machine display. This allows service activities to be bundled and tailored to operational requirements. Information such as the location and date of the service appointment, as confirmed by the service partner, is also available.
MyLiebherr Performance can be used to identify inefficient machine operations, reduce idle time and thereby save fuel, as well as to analyse weighing data. Combining the insights gained from this with Liebherr’s extensive expertise enables operating companies to reduce operating costs through optimisation suggestions and to organise machine operations more efficiently.
Equipment owners can quickly gain an overview of how intensively each machine is working via the utilisation overview. Another feature allows the consumption figures of individual machines to be displayed and compared with a global average. Using the group comparison function, machine groups can be created individually according to the type of operation or machine category and thus compared in terms of working and idle hours as well as consumption.
This enables the utilisation rate to be increased, adjustments to be made to machine scheduling, or internal benchmarks to be carried out. Thanks to the Geo-Track map, past machine locations can be queried and represented on a map – allowing an operational history to be visually documented. In addition, this function can be used to analyse routes and optimise them, if necessary, to make workflows more efficient or to increase safety at potential hazard points.
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